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Ticket Submission Tips

Be as detailed as possible when submitting a ticket; the better the information you provide the faster we will be able to resolve your issue.
Below are some tips:

   * Write in clear English
   * If relevant, mention the date and time, transaction ID and include payment confirmation
   * If relevant, include information about your VPN4ALL plan and billing cycle
   * If relevant, mention previous support requests

Please Note: We endeavour to respond promptly. All tickets are responded to in the order they are received based on last activity, so sending repetitive tickets will only DELAY our response.

Imprint

VPN4ALL Ltd
Prinnsenhil 29
4825 AX Breda
The Netherlands

Email: support@vpn4all.com
Internet: www.vpn4all.com

Commercial director: Peer Visser

Company Registration No.: 51242338
VAT NL823172077B01
D-U-N-S Number 216972890

Copyright 2009-2013 © VPN4ALL Ltd. All rights reserved. All other registered trademarks on this website are the property of the corresponding proprietor. The content and illustrations of this website are protected by copyright. Any reproduction, even in excerpts, and any replication of the illustrations, even in an altered state, requires our prior written permission.

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Privacy Policy and data provided at our website

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Refund Policy

Please find the Refund Policy at: http://www.vpn4all.com/refund-policy/

Software EULA

Please find the EULA at: http://www.vpn4all.com/eula/

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