Portal Home > Knowledgebase > TeamViewer Sessions – Remote Support

How do I prepare for the Remote Support (TeamViewer) session?
Go to the TeamViewer website and download a TeamViewer client for your operational system:...
Is TeamViewer Secure?
TeamViewer is a very secure solution which features completely secure data channels with key...
What happens during a Remote Support (TeamViewer) session? How long does it take?
1)We agree on a day and time when you will be available and next to your computer and have access...
What is TeamViewer?
TeamViewer.com is a third-party software-based solution that allows us to remotely operate a...
Will I remain in control of my computer during the Remote Support (TeamViewer) session?
Yes, absolutely. You will see and control everything our technical support team is doing on your...
Your support is offering me a Remote Support (TeamViewer) Session. What does it mean?
This means that for the fastest resolution of a technical problem with your VPN4ALL software, our...

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