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Can I change my username and password?
Access to your personal Client Area is password-protected. You can change your password to your...
How do I buy additional VPN4ALL services?
Simply go to our website and sign up for a new plan using the email address associated with your...
How do I cancel my VPN4ALL service?
Simply login into your Client Area (in your VPN4ALL software, go to Menu -> My Account) and...
How do I change my personal information, credit card details or password?
Simply login into your Client Area (in your VPN4ALL software, go to Menu -> My Account) and...
How do I pay for renewal of my VPN4ALL service after it expires?
We automatically issue an invoice for service renewal 3 days before the expiration date. The...
How do I pay for renewal of my VPN4ALL service before it expires?
We automatically issue an invoice for service renewal 3 days before the expiration date. The...
How do I stop/cancel recurring billing or automated charges?
If you first decided to keep your Credit Card Details on record with us (stored on our secure...
How do I upgrade my free VPN4ALL trial to a full paid version?
Once you’ve tried out VPN4ALL and like it (we think you will), simply login into your...
I lost my email address AND login/password to access my Client Area, what do I do now?
If you have an active VPN4ALL License Number for PC/Mac, you can view the email address you used...
I want to enjoy automated service renewal without keeping my Credit Card Details on record with you. Is there an alternative?
You can either pay via PayPal Subscription or deposit some funds to your VPN4ALL account, and use...
I was a user of your services but my subscription expired. How can I re-enable it?
First try and see if you can still login to the member area using your login credentials. If that...
What happens to my data, after all my subscriptions /plans have expired?
Nothing. Your VPN4ALL account will stay active no matter how long it has been since your last...
What will happen to my account if I don’t use it for long period of time?
Your VPN4ALL License Numbers will stay active up till the expiration date that you paid for. Your...
Where do I view information about my VPN4ALL plan/account?
Simply login into your Client Area (in your VPN4ALL software, go to Menu -> My Account) and...

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VPN4ALL Ltd
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The Netherlands

Email: support@vpn4all.com
Internet: www.vpn4all.com

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