Portal Home > Knowledgebase > TOS & Privacy Policy Explained


Can you monitor my web surfing?
    No, we are not set up in any way to view an individual customer’s activity,...
Do you allow P2P traffic on your network?
    Legal P2P, is only permitted on servers that are marked P2P in the server list in...
Do you retain the IP addresses that connect to your server network?
No. Our servers are setup to identify users by embedded encryption, not by an IP address.  ...
Do you save any credentials about your customers?
We don’t want any information that could be used to identify you. What we ask is a password...
Do You Store My Billing Details?
Depends on your preferred payment method. If you choose to pay by Credit Card, and don’t...
Does VPN4ALL have to comply with EU or US data retention laws?
No. The VPN4ALL server network is owned, administered and controlled by Web Broadcasting Ltd in...
Does VPN4ALL share my Personal Information with other companies?
VPN4ALL does not share and will never share any information you provide us with whatsoever. That...
How can an anonymity service accept Credit Cards and other personal payments but still allow clients remain anonymous?
We use multiple methods to ensure the privacy of our clients. We separate the activity of an...
How do you define ‘abuse’?
Abuse of our network is defined in our Terms of Service (TOS). Our goal is to allow our...
If VPN4ALL doesn’t log, how do you know how much bandwidth I have used up?
To know how much bandwidth is used by a License Number, we don’t need to log sites a...
If VPN4ALL doesn’t log, how do you know if someone is abusing the network?
    We have lots of ways we can discover abuse without logging and thus violating the...
In your Customer Management System, which personal information about your customers do you store?
To issue and maintain a License Number, we only need your email address. All other personal...
What do you do in the event that a client is abusing your services?
Depending upon the severity of the event, we may warn, suspend, or terminate a client’s...
What is your policy regarding hackers, spammers, fraudsters and abusers of your service?
Please read our Terms of Service (TOS). Abuse of our services, our servers, or user accounts is...
Which information do you log or cache at the server network?
The VPN4ALL server network is owned, administered and controlled by Web Broadcasting Ltd in the...

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VPN4ALL Ltd
Prinnsenhil 29
4825 AX Breda
The Netherlands

Email: support@vpn4all.com
Internet: www.vpn4all.com

Commercial director: Peer Visser

Company Registration No.: 51242338
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