Portal Home > Knowledgebase > VPN4ALL Service: General Questions


Am I going to be in trouble for using this service?
As long as you are using the connection for good purposes, definitely not. If you want to try...
Can I access websites in Europe?
Yes you can. Many of our users indicate that they buy our service to stream videos from BBC...
Can I access websites in the USA?
Yes you can.   Is the information incorrect or does it contradict what we say somewhere...
Can I chat or send an instant message while I’m using your service?
Definitely. You can chat, ICQ, IRC, MSN, Skype, play online games, poker, view newsgroups, and...
Can I make Voice over IP (VoIP) calls over VPN4ALL?
Yes, you can make VoIP calls over VPN4ALL to any telephone number globally.   Is the...
Can I share my personal VPN4ALL Account with my friends or family?
You are free to share your VPN4ALL account (License Number) with whomever you like, but make sure...
Can I use this service anywhere in the world?
Yes, as long as you have an active Internet connection (Broadband, ADSL, LAN, Wifi, DialUp or...
Can I use VPN4ALL on a public computer?
Yes, you can and you should (to protect your data and identity when going online from a public...
Can I use VPN4ALL outside the United States?
Absolutely. VPN4ALL services are available wherever you are, wherever you go, on any type of...
Can I use Zattoo Internet TV?
Yes you can.   Is the information incorrect or does it contradict what we say somewhere...
Can I visit secure sites using VPN4ALL? (https://www.)
Yes, with VPN4ALL you can access HTTPS sites.   Is the information incorrect or does it...
Can I watch YouTube videos?
  Yes, all the VPN4ALL versions are suited for watching YouTube videos.   Is the...
Do I need an Internet connection as well to use VPN4ALL?
Yes, you will need a permanent active Internet connection. VPN4ALL does not replace your Internet...
Do I need any special skills to use the service?
No, the service is extremely simple to set up and use. All you need to do is follow our...
Do I need to buy any other software or hardware when I use VPN4ALL?
To use VPN4ALL on PC or MAC, you will have to install our easy-to-use VPN4ALL software....
Do you guaranty the quality of VoIP calls with VPN4ALL?
Unfortunately, we are not responsible for the quality of your VoIP calls over VPN4ALL because we...
Do you offer a safe and encrypted email account?
To use secure email, you could register to any free or commercial e-mail account, regardless...
Do you offer an advertisement-free version of VPN4ALL?
Even our Free VPN4ALL Trial is advertisement-free! We do not allow ads at all on our service....
Do you offer any guarantees?
Yes, we guarantee that our VPN4ALL service as a whole is secure, reliable, fast and always...
Does VPN4ALL support Emule?
  Yes VPN4ALL supports Emule, however you have to be able to run your Emule behind a NAT...
How do you compare with similar services, why should I choose you?
At VPN4ALL, we focus on ease of use, security and high-speed of our worldwide network of secure...
I already have Internet access, why pay to have 2 connections?
VPN4ALL service is not an Internet Service Provider (ISP). You are paying to secure your regular...
I’m going to another country; can I use Skype with VPN4ALL so that Country cannot monitor my Skype?
Yes, by using VPN4ALL you will get a new IP address on our anonymous network and your activities...
If I leave my home country and go on a business trip or vacation can I use my account there on location?
Of course. None of our accounts are country restricted. Once you have an account through one of...
If I use VPN4ALL, will I see ads everywhere in my browser or pop-ups on my computer?
Not at all! VPN4ALL software does NOT put any ads, pop-ups or cookies on your browser or...
Is it ok and secure to use any Internet Service Provider (ISP) for my VPN4ALL services?
Internet Service Providers (ISP’s) by law have to collect data on their customers and the...
Is the service provided by VPN4ALL illegal?
No, it is not illegal. VPN4ALL is a perfectly legal service! VPN4ALL opposes any attempt to...
Is the VPN4ALL service legal?
Yes, of course. VPN services have been used by businesses for many years. All you are doing is...
Is this a remote access VPN to reach my company’s servers or my home computer?
This is not a GotomyPC or Hamachi service. We provide secure and anonymous online connections,...
Is VPN4ALL a proxy service?
This is NOT a proxy service. Proxies are for hiding your IP when visiting websites only. Our...
What are the VPN4ALL product features?
  For a complete overview of all the VPN4ALL features visit the features page.  ...
What countries are prohibited from using your services?
Please note that due to anti-fraud measures we are currently blocking usage of VPN4ALL...
What if VPN4ALL is subjected to a court order or a subpoena?
Web Broadcasting Ltd., incorporated in the Seychelles - an offshore jurisdiction, owns and...
What if your privacy-enhancing services are used by criminals?
This question is asked about any new technology. Technology that increases power by definition...
What is VPN4ALL?
VPN4ALL is a no-hardware-required subscription-based VPN service for personal use which combines...
What is your general policy and terms of service?
For detailed information, please consult our Terms of Service (TOS) and Privacy Policy (PP)....
Where and when should I use my VPN4ALL service?
In general, utilizing VPN4ALL's services will result in more security for your home/office...
Where are your customers from?
As of July 2013, we have tens of thousands of active customers in over 100 different countries....
Which language is VPN4ALL in?
The installation and software interface are currently in English but we are in the process of...
Why do I have to pay for my privacy, can’t I just use Tor Network since it is a free service?
Tor’s Internet connection speed leaves much to be desired and it's considered by security...
Why should I get VPN service from VPN4ALL?
  VPN4ALL is the first company to provide comprehensive Anti Virus, Anti Phishing, Firewall...
Why would I want to use your VPN4ALL and not some other VPN service?
There are many reasons to use the VPN4ALL service and not some other. For example, Ease of Use...
Will the VPN service unblock Skype and other VoIP services if they are blocked in the country in which I am located?
Yes, you can make VoIP calls over VPN4ALL to any telephone number globally. Our service are...
With which services is VPN4ALL compatible?
  Our service is compatible with all activities and applications which rely on data...

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