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I used another VPN service that had repeated downtime/outages, what is your uptime?




We currently have servers on every major continent in the world with over 50 global server locations working at any one time. Furthermore, we built our server network with maximum uptime in mind. For each server geographical location in the server list, there are several servers (often in at least two datacenters). If something unexpected were to happen, such as a network failure in a particular datacenter, your VPN connection should still be up. This also allows us to choose the fastest route every time you connect.

Our server uptime is 99.99% rated but in reality you will always find a working server 100% of the time.

 

Is the information incorrect or does it contradict what we say somewhere else at the site? These FAQs are a work in progress and unfortunately as a result our product updates and network changes we can't always get it right instantly in all the FAQs. Please let us know if you see something incorrect and we'll do everything we can to straighten out the misleading bits and pieces! None of these FAQs answer your question? Search our Knowledgebase or Ask Support.

 



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