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Portal Home > Knowledgebase > Common Problems & Basic Troubleshooting > I’m in North America and connected to a major ISP, however I’m experiencing speed problems even when connected to a VPN4ALL server location near me.
Contact our support and we will set up a teamviewer.com session to check what is the reason for the speed loss. There should be no speed loss in the United Sates or Canada.
Is the information incorrect or does it contradict what we say somewhere else at the site? These FAQs are a work in progress and unfortunately as a result our product updates and network changes we can't always get it right instantly in all the FAQs. Please let us know if you see something incorrect and we'll do everything we can to straighten out the misleading bits and pieces! None of these FAQs answer your question? Search our Knowledgebase or Ask Support.
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