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I cannot send mails anymore from my email client, how can I solve this?

Considering all your outgoing traffic is going through the VPN4ALL tunnel, your ISP doesn’t recognize you anymore and won’t let you use their SMTP server as long as you are connected to VPN4ALL. To fix this issue you have several options:


·If your ISP supports SMTP (secure SMTP), simply configure your email client to use SMTP (usually running on port 465 and requiring your mail username and password).

·Create a Gmail account and use Gmail SMTP support to send your emails.

·Define a route on your system so that all traffic generated by your email client uses your old gateway. On Windows it would be something like : route -p add ip.to.isp.smtp.server mask ip.to.your.old.gateway. For more info on this topic, visit Gmail SMTP’s configuration.

·Or simply configure your VPN4ALL software to route your outgoing SMTP traffic via directly your ISP (unencrypted). In your VPN4ALL software, go to Menu -> Options -> Email.


Is the information incorrect or does it contradict what we say somewhere else at the site? These FAQs are a work in progress and unfortunately as a result our product updates and network changes we can't always get it right instantly in all the FAQs. Please let us know if you see something incorrect and we'll do everything we can to straighten out the misleading bits and pieces! None of these FAQs answer your question? Search our Knowledgebase or Ask Support.


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