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Some websites display my new IP address incorrectly (not the IP assigned by VPN4ALL).

Even though websites do not all use the same method for deriving your geographic location from your numerical IP Address, the numerical IP address itself should be the same for all the websites you visit.

To fix the problem, please do the following: Uninstall the software. Then install the software with Admin permission (right-click on the VPN4AllSetup.exe file and select "Run as Administrator"), reboot your PC and launch VPN4ALL with Admin permission (right-click on the VPN4ALL Desktop Icon and select "Run as Administrator". The program will then start and Windows will request your permission to use the program. Click on yes and run the program.) Copy your VPN4ALL License Number for PC/MAC (comes in the format XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXX-XXXXXX) and then insert the License Number you copied into your VPN4ALL software (Ctrl +V) and click Activate.

If the problem remains or if you experience this problem on MAC, please contact our Technical Support Department.


Is the information incorrect or does it contradict what we say somewhere else at the site? These FAQs are a work in progress and unfortunately as a result our product updates and network changes we can't always get it right instantly in all the FAQs. Please let us know if you see something incorrect and we'll do everything we can to straighten out the misleading bits and pieces! None of these FAQs answer your question? Search our Knowledgebase or Ask Support.


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