With VPN4ALL, we have all our servers configured specifically to aid our clients in their endeavor to get around highly restrictive firewalls.
If you can’t connect from behind a restrictive firewall, try doing the following:
1)Quit the VPN4ALL software.
2)Then make sure that your computer is indeed connected to the Internet and that you are able to access a web resource like, for example, yahoo.com.
3)In Windows, launch your VPN4ALL software with Administrator permission (right-click on the VPN4ALL shortcut on your desktop and select "Run as Administrator").
4)In VPN4ALL software, go to Menu > Options > Advanced and “Enable Point-to-Point Connection”. Click “Save”. Make to says “Yes” when prompted to restart your VPN4ALL software.
5)In VPN4ALL software, go to Menu > Options > Advanced and “Enable TCP Servers”. Click “Save”.
Go back to the main screen of your VPN4ALL software and try to connect.
Is the information incorrect or does it contradict what we say somewhere else at the site? These FAQs are a work in progress and unfortunately as a result our product updates and network changes we can't always get it right instantly in all the FAQs. Please let us know if you see something incorrect and we'll do everything we can to straighten out the misleading bits and pieces! None of these FAQs answer your question? Search our Knowledgebase or Ask Support.
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