If you encounter a problem during software installation in Windows, please:
Uninstall the software. Then install the software with Admin permission (right-click on the VPN4AllSetup.exe file and select "Run as Administrator"), reboot your PC and start VPN4ALL with Admin permission (right-click on the VPN4ALL Desktop Icon and select "Run as Administrator". The program will then start and Windows will request your permission to use the program. Click on yes and run the program.)
If the problem remains or if you require assistance with installing your VPN4ALL on MAC, please contact our Technical Support Department. Make sure you describe the issue you are experiencing in as much details as possible and include info about your Operating System and any other info you feel might be relevant.
Is the information incorrect or does it contradict what we say somewhere else at the site? These FAQs are a work in progress and unfortunately as a result our product updates and network changes we can't always get it right instantly in all the FAQs. Please let us know if you see something incorrect and we'll do everything we can to straighten out the misleading bits and pieces! None of these FAQs answer your question? Search our Knowledgebase or Ask Support.
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