No, we are not set up in any way to view an individual customer’s activity, nor do we monitor, capture, cache or store logs that are directly or indirectly attributable to any individual customer. We cannot see anything that our customers view. We use state of the art 256bit encryption on all outgoing connections; this means that all browsing is anonymous to us and everyone else on the web. The service secures your online activity, even if you are using the most insecure public Wi-Fi networks. Using our VPN services, you can surf the web anonymously and also prevent your ISP from keeping logs on your online activities. If sites are blocked you can access blocked websites and it works with Skype and other VoIP applications as well.
Is the information incorrect or does it contradict what we say somewhere else at the site? These FAQs are a work in progress and unfortunately as a result our product updates and network changes we can't always get it right instantly in all the FAQs. Please let us know if you see something incorrect and we'll do everything we can to straighten out the misleading bits and pieces! None of these FAQs answer your question? Search our Knowledgebase or Ask Support.
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